Guided Notes
Designing Healthcare Dashboards
Operational vs strategic dashboards, choosing KPIs, layout, drill-downs, refresh and data latency, user testing, adoption and maintaining dashboards over time.
Know the dashboard type
Slide 1 / 5| Type | Audience | Refresh | Example |
|---|---|---|---|
| Operational | Charge nurses, ED managers | Real-time to hourly | ED census, waiting patients, bed availability |
| Tactical | Department leaders | Daily/weekly | LOS, discharge-before-noon, staffing ratios |
| Strategic | Executives, board | Monthly/quarterly | Quality scorecard, financial KPIs, trends vs targets |
| Analytical | Analysts, improvement teams | As needed | Drill-down exploration |